Everything you need to know about using Maiker, in one place.
Welcome to Maiker. These Terms and Conditions ("Terms") govern your use of the Maiker website, mobile application, and matchmaking services (collectively, the "Service"), operated by Maiker, Inc., a Delaware corporation ("Maiker," "we," "us").
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old to use Maiker. By using the Service, you represent that you are 18 or older and that you have the legal capacity to enter into these Terms.
You're responsible for the accuracy of the information you provide and for keeping your login credentials secure. You may not create an account on behalf of someone else or misrepresent your identity, age, marital status, or intentions.
You agree not to use Maiker to:
There is zero tolerance for objectionable content or abusive behavior on Maiker. Every profile is built with our Matchmaker rather than typed into a free-form box, and text that breaks these rules is refused before it is ever posted. You can report any member from the 3-dot menu on their profile or at the top of your chat with them, and you can block a match at any time. We review reports within one business day, and anything involving a member under 18 or a threat to someone's safety is handled immediately. Members who post objectionable content or behave abusively are removed from Maiker.
You keep ownership of everything you put on Maiker: your photos, your bio and self-description, your messages, and anything else you write or upload. It stays yours.
Maiker facilitates introductions between members and, at higher membership tiers, in-person events. We do not conduct criminal background checks on members. You are solely responsible for your own safety when communicating with or meeting other members, and we encourage meeting in public places and telling a friend or family member about your plans.
Maiker offers a free tier and a paid VIP tier. VIP Membership is billed through the Apple App Store or Google Play and are governed by their respective terms. Event tickets are purchased separately and processed through our payment provider, Stripe.
We may suspend or terminate your account at any time, with or without notice, for conduct that violates these Terms, our Acceptable Use Policy, or that we believe harms Maiker, our members, or third parties.
The Service is provided "as is." Maiker makes no guarantee that you will find a compatible match or that any introduction will result in a successful relationship.
To the maximum extent permitted by law, Maiker is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including damages arising from your interactions with other members, whether online or in person.
These Terms are governed by the laws of the State of Delaware.
Questions about these Terms can be sent to hello@meetmaiker.com.
This Acceptable Use Policy supplements our Terms and Conditions and describes the standards of conduct expected of everyone using Maiker.
If you encounter behavior that violates this policy, you can report it to hello@meetmaiker.com. We review all reports and take action ranging from a warning to permanent account termination.
Violations of this policy may result in immediate suspension or termination of your account without refund, at Maiker's sole discretion.
General inquiries, support, and safety reports: hello@meetmaiker.com
We aim to respond to all inquiries within 2 business days.
Maiker offers a free membership tier and a paid VIP membership tier. VIP includes additional daily introductions and access to VIP-exclusive events. Current pricing and plan details are always shown in the app before you subscribe.
Event ticket prices vary by event and are displayed at checkout before purchase. Ticket payments are processed securely through Stripe.
VIP Membership is billed monthly through the Apple App Store or Google Play, in accordance with their billing terms, and can be canceled anytime through your device's subscription settings.
Maiker cooperates with law enforcement in accordance with applicable law. This page describes how we handle official requests for user information.
We disclose user data to law enforcement only in response to valid legal process, such as a subpoena, court order, or search warrant, unless a valid exception applies (for example, an emergency involving imminent danger of death or serious physical injury).
If you believe there is an emergency involving imminent danger, contact local law enforcement first. Law enforcement can then submit an emergency disclosure request to hello@meetmaiker.com identifying the nature of the emergency.
Law enforcement agencies should send legal requests, on agency letterhead, to hello@meetmaiker.com. We will acknowledge receipt and respond in accordance with applicable law. We do not require notarization but do require the request to identify the specific account or information sought.
Except where prohibited by law or court order, Maiker will make reasonable efforts to notify the affected user before disclosing their information.
We will preserve account records for 90 days upon a valid preservation request from law enforcement, pending receipt of formal legal process.
This policy covers the Maiker mobile app and this website, meetmaiker.com. It describes what we actually collect, why, who it reaches, and what you can do about it. Maiker is operated by Maiker, Inc., a Delaware corporation, and is currently available in the United States only. Most of it is about the app. What this website and its waitlist collect has its own section further down.
Before your profile is shown to anyone, we ask you to take a short live capture with your front camera and we check it against the photos on your profile to confirm you are the same person.
Some of what a dating app needs is treated as sensitive under US state privacy laws. For Maiker that means who you are interested in meeting, your precise-ish location, and the live capture used for verification. We collect these only to build your profile, place you in the right pool, make introductions, and confirm you are real. We do not use them to infer anything about you beyond that, and we never use them for advertising. We do not ask for or store your ethnicity or race at all.
Maiker uses AI throughout. Your Matchmaker conversation, your profile, your decision history, and the profiles of people you might be introduced to are sent to our AI provider to write your profile, choose your introductions and explain them, suggest conversation openers, and run the verification check. Our AI provider processes this for us under contract and does not use it to train its models. Introductions are chosen automatically. This has no legal or similarly significant effect on you, and you can tell your Matchmaker to change course at any time.
Members you are introduced to, or matched with, see your first name, age, city and state, your profile photos, your bio and self-description, and your profile facts.
We use a small set of service providers, each handling only what their job needs. They are bound by contract to process it for us and nothing else.
The Maiker mobile app signs you in with a one time code sent by text message. Consent is given inside the app: on the first screen you enter your own US cell number and tap Send code, directly beneath a notice stating that you agree to receive a verification code by text message from Maiker, that message and data rates may apply, and that we text you only to verify your number and never for marketing.
You receive one message each time you ask for a code, and only when you ask for it. We send no marketing, promotional, or conversational text messages on this number. Reply HELP for help, or STOP to opt out. Opting out stops the codes, so you will not be able to sign in by text until you reply START.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Your phone number is used only to sign you in and keep your account secure. Text messages are delivered for us by Twilio, which processes your number solely to deliver that message on our behalf. No mobile opt in data is sold, rented, or transferred to anyone for any purpose.
We do not sell your personal information. We do not share what you give us in the app for cross-context behavioral advertising. We do not run ads in Maiker, we do not have advertising trackers in the app, and we do not hand your data to data brokers. Ever. Full stop.
When you join the Maiker waitlist, we collect your name, email address, city, gender identity, dating preference, and age. This information helps us understand our community, notify you when Maiker launches, and build a better product.
We also record a small amount of technical information alongside each signup: your IP address, your browser's user agent, the page that referred you, and any advertising parameters carried by the link you arrived on. We use your IP address to confirm the general region a signup came from, so we can tell whether we are reaching the cities we are trying to reach. We do not use it to work out your precise location, and we do not track where you go after you join.
Waitlist information is used to tell you when Maiker becomes available where you are, to measure which advertising is actually reaching the right people, and to improve the product. It is stored securely with our hosting and database providers.
The advertising parameters from the link you arrived on are held in your browser's session storage so they survive until you submit the form. That clears the moment you close the tab. We also use Google reCAPTCHA, which keeps automated signups out, and two advertising tags that measure how our advertising performs: the Meta pixel and the Google Ads tag. Each of these sets its own cookies and is covered by its own company's privacy policy. Google's is linked from the signup form.
We do advertise, and advertising has to be measured. Meta and Google each receive limited information about visits to this site and signups made on it, so we can tell which of our ads are working. Where a signup is shared with Meta for that purpose, your email address is hashed first, which means Meta receives a scrambled value rather than the address itself. Google is told only that a signup happened and which ad it came from, and is not sent your email address at all. We are not paid for any of this, and none of it puts you on another company's mailing list. If you would rather your signup was left out of that measurement, email us and we will exclude it.
We disclose data to law enforcement only in response to valid legal process, or in an emergency involving imminent danger of death or serious physical injury. See our Law Enforcement Guidelines for the detail.
You can delete your account and the data attached to it at any time, from You then Account in the app, or without reinstalling it. See how to delete your account, what is removed, and what we keep. There is no waiting period and no way to undo it.
Depending on where you live, you may have the right to know what we hold about you, get a copy of it, correct it, delete it, limit how we use sensitive information, and not be treated differently for exercising any of these. Nothing you give us in the app is sold or shared for advertising. If you would rather your waitlist signup was left out of the advertising measurement described above, tell us and we will exclude it. Email hello@meetmaiker.com and we will respond within the time your state allows, usually 45 days. We may need to confirm your identity first. If we turn a request down you can ask us to look again.
Your data is encrypted in transit and at rest. Photos, videos, and voice messages sit in private storage that is not publicly reachable. Access rules are enforced by the database itself rather than only by the app, so one person cannot read another person's data even if the app is bypassed. No system is perfectly secure, and we will tell you promptly if a breach affects you.
Maiker is strictly for adults. You must be 18 or older. We do not knowingly collect anything from anyone under 18, and if we find such an account we delete it.
If we change this policy in a way that materially affects you, we will tell you in the app before it takes effect.
Questions, requests, or complaints: hello@meetmaiker.com. We respond within 2 business days.
Event tickets purchased through Maiker are refundable up to 48 hours before the event start time, minus any payment processing fees. Refund requests within 48 hours of the event are reviewed on a case-by-case basis and are not guaranteed.
If Maiker cancels an event, all ticket holders receive a full refund automatically.
VIP Membership is billed and managed through the Apple App Store or Google Play. Refunds for subscription charges are subject to Apple's and Google's respective refund policies, not Maiker's. You can request a refund directly through your Apple ID or Google Play account.
Email hello@meetmaiker.com with your order or event confirmation, and we'll respond within 2 business days.